TESEU Store Policies
Transparency and customer trust are our priorities. Below you will find our comprehensive guidelines regarding your shopping experience, privacy, and satisfaction.
Privacy Policy
At TESEU, accessible from our online store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TESEU and how we use it.
General Data Protection
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
Log Files
TESEU follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
Cookies and Web Beacons
Like any other website, TESEU uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Contact for Privacy
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at service@teseu.net.
Shipping Policy
TESEU is dedicated to getting your health and beauty solutions to you as efficiently as possible. We pride ourselves on reliable delivery networks.
Processing & Lead Time
Orders are typically processed within 24-48 hours of being placed. Please note that during peak seasonal times, processing may take up to 3 business days. You will receive an automated notification once your order leaves our warehouse.
Estimated Delivery Windows
Priority Express
2-4 Business Days Worldwide
Standard Global
7-14 Business Days Worldwide
International Customs
TESEU is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns & Refunds
Your satisfaction is our primary goal. If you are not entirely satisfied with your purchase, we're here to help make it right.
30-Day Satisfaction Guarantee
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Exceptions for Health Products
For health and safety reasons, certain items such as opened treatment patches or skincare solutions cannot be returned once the protective seal is broken. If the product arrived damaged, please contact service@teseu.netimmediately with photos of the damage.
Refund Process
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Terms of Service
Welcome to TESEU. These terms and conditions outline the rules and regulations for the use of our Website.
Service Overview
By accessing this website we assume you accept these terms and conditions. Do not continue to use TESEU if you do not agree to take all of the terms and conditions stated on this page.
Intellectual Property
Unless otherwise stated, TESEU and/or its licensors own the intellectual property rights for all material on this store. All intellectual property rights are reserved. You may access this from TESEU for your own personal use subjected to restrictions set in these terms and conditions.
Limitation of Liability
In no event shall TESEU, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.
Still have questions?
Our legal and customer support team is available to assist you.